Privacy policy

Privacy Policy

Effective date: [31.03.2026]

This Privacy Policy explains how Moreca Knit Design Morozova Spółka Jawna collects, uses, and protects personal data in connection with morecaknit.com.

  1. Controller
    The controller of your personal data is:

Moreca Knit Design Morozova Spółka Jawna
KRS: 0001153850
NIP: 5243029874
REGON: 54083226000000
Address: Wolińska 4, 03-699 Warsaw, Poland
Email: info@morecaknit.com

  1. What Data We Collect
    Depending on how you use the website, we may collect the following categories of personal data:
    name,
    email address,
    billing details provided during checkout,
    order and transaction details,
    payment status information received from payment providers,
    customer support correspondence and information you choose to send us,
    technical and usage data relating to your visit to the website,
    cookie identifiers and similar online data,
    and marketing preference data, if you subscribe to newsletters or agree to marketing cookies.

We do not receive your full payment card details. Payments are processed by external payment service providers.

  1. Why We Process Your Data and the Legal Basis
    We process your personal data for the following purposes:

to process and deliver your order,
to communicate with you about your purchase or support request,
to issue invoices and comply with accounting and tax obligations,
to handle complaints, claims, and legal requests,
to maintain the security and functioning of the website,
to analyse website usage and improve the website,
and, where you have consented, to measure advertising performance or provide marketing communications.

The legal bases for processing may include:
performance of a contract,
compliance with legal obligations,
our legitimate interests, such as operating, securing, and improving the website and handling correspondence,
and your consent, where consent is required, especially for optional analytics, marketing cookies, or newsletters.

  1. Recipients and Processors
    We may share personal data with trusted service providers who support the operation of the website and our business, such as providers of e-commerce infrastructure, payment processing, email, analytics, advertising tools, accounting, legal services, and website hosting.

Where analytics or advertising tools are enabled, relevant data may be processed by those providers in accordance with your consent settings.

We may also disclose data where required by law or where necessary to establish, exercise, or defend legal claims.

  1. International Transfers
    Some of our service providers may process personal data outside the European Economic Area. In such cases, we rely on lawful transfer mechanisms required by applicable data protection law, such as adequacy decisions or appropriate safeguards.

  2. Retention Period
    We keep personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, accounting, tax, reporting, and dispute-resolution requirements.

In particular:
order and accounting data may be stored for the period required by applicable tax and accounting law,
customer support correspondence may be stored for as long as needed to handle the matter and for a reasonable period afterwards,
marketing data is stored until you withdraw consent or object, where applicable,
and cookie-related data is retained in line with the settings of the relevant tools and your consent choices.

  1. Cookies and Similar Technologies
    The website uses cookies and similar technologies.

Strictly necessary cookies may be used without consent where they are required for the website to function properly, for example to enable checkout, security, or essential site features.

Analytics, advertising, and other non-essential cookies are used only where required consent has been obtained. You can manage your cookie preferences through the cookie banner or other tools made available on the website, and you can also change browser settings to restrict or delete cookies.

Please note that disabling strictly necessary cookies may affect the functioning of the website.

  1. Your Rights
    Subject to applicable law, you may have the right to:
    access your personal data,
    request rectification,
    request erasure,
    request restriction of processing,
    object to processing based on legitimate interests,
    receive your data in a portable format where applicable,
    and withdraw consent at any time where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

If you believe your personal data is processed unlawfully, you also have the right to lodge a complaint with the competent supervisory authority. In Poland, this is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, Prezes UODO).

  1. Marketing Communications
    If you subscribe to a newsletter or otherwise opt in to marketing communications, we may use your email address for that purpose until you unsubscribe or withdraw consent.

  2. Third-Party Websites
    The website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

  3. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The version published on the website is the current version.

  4. Contact
    If you have questions about this Privacy Policy or want to exercise your rights, contact us at info@morecaknit.com.